Our Technicians do more than vacuum and service your carpet. Lots more. For starters, only the most experienced, highly-qualified applicants become Specialty Services Technicians, and no matter how impressive their credentials, each of them attends our Academy of Excellence, which is a comprehensive training program that is the most rigorous in the floorcare industry.
New Technicians attend lectures and get hands-on instruction for:
- Customer relations
- IICRC S100 carpet cleaning methods
- Preventative, interim, restorative and salvage cleaning methods
- Safety procedures
After graduating from the Academy, Technicians have more training in store and attend refresher training every year to remain OSHA compliant. Our Technicians are especially valuable because they know the importance of aligning a partner’s goals and their Key Performance Indicators with a customized floorcare plan, ensuring the partner’s needs are met at a price they can afford.