If you’re like most people, you have no desire to read the warranties for the floors in your facility. This isn’t a problem if your floor care provider is well acquainted with what’s in them, but if they aren’t, this will likely become a costly issue for you down the road. Commercial flooring warranties tend to be short, rarely more than two pages, but no matter their size and no matter their brand, they all specify that to keep them fully intact, their floors must be installed and maintained per their recommendations. Put another way, if you fail to follow the manufacturer’s recommendations for the installation and maintenance of your commercial floors, you will void your floors’ warranties.
Your floors’ warranties specify how long your floors will last and what you need to do if your floors have an issue during this time. Warranties are specific and not one-size-fits-all, and your floor care provider should understand this. The same type of carpet from different manufacturers may have very different maintenance recommendations. If your floor care professional cleans every carpet the same way, they will probably void your carpet’s warranty.
Commercial flooring warranties vary from manufacturer to manufacturer, but nearly all of them have the following sections (and may have additional sections):
𝐅𝐢𝐧𝐢𝐬𝐡 𝐖𝐚𝐫𝐫𝐚𝐧𝐭𝐲: The manufacturer states that the finish on their flooring won’t wear down from normal use.
𝐌𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐢𝐧𝐠 𝐃𝐞𝐟𝐞𝐜𝐭𝐬: The manufacturer ensures that their commercial flooring is free of manufacturing defects and will remain so during the floor’s life expectancy.
𝐌𝐨𝐢𝐬𝐭𝐮𝐫𝐞 𝐖𝐚𝐫𝐫𝐚𝐧𝐭𝐲: The manufacturer states that the buyer is protected against structural damage caused by topical spills or sub-floor moisture. This section of the warranty can be voided, for example, by failing to clean and maintain the flooring properly.
𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐚𝐥 𝐖𝐚𝐫𝐫𝐚𝐧𝐭𝐲: The manufacturer states that the grade and the milling and moisture content of their commercial floors meet industry standards.
If your professional floor care provider is familiar with your flooring warranties, they will know how to maintain your floors properly—keeping them looking their best for as long as possible—while also ensuring that your flooring warranties remain intact.